Terms & conditions

Memory Makers - Proviso

  • Memory Makers products are entirely hand crafted. As such, inconsistencies from the display items and previously purchased items are an inherent part of the quality of the item.

Memory Makers - Delivery

  • We aim to deliver after 4 weeks from your appointment
  • You will receive a text when you delivery has been dispatched
  • Late photo uploads may effect your delivery date.

Memory Makers - Home Visits - Terms & Conditions

  • Memory Makers do not guarantee to arrange home visits at a time chosen by the customer, the appointments will be arranged by mutual convenience between the customer and the Print Taker
  • Memory Makers offer Home Visits in areas where we have an available print taker. Please check your area for an available print taker
  • Any form of gift purchased from Mothercare including Gift Cards, Mothercare or Memory Makers Vouchers cannot be used for home visits.
  • An additional £39.00 is charged for home visits which includes delivery
  • Payments for Home Visits should be made upto 3 days after the appointment. Late payments will effect the delivery date.

Home Visit - Group Bookings - Terms and Conditions

  • £39.00 Home Visit Fee will not be charged when 3 or more separate customers attend a Home Visit appointment at the same time
  • This discount cannot be used in combination with any other offer
  • Not valid for one single customer ordering 2 or more items. Please ask about our 20% off additional items offer
  • Delivery to one address only. Additional delivery addresses are charged at £12.00 each
  • Mothercare gift vouchers are not accepted
  • Offer relates to Memory Makers products only
  • Please confirm with your Print Taker 24 hours prior to your appointment if additional friends are joining
  • Non transferable
  • 39.00 will only be deducted against the Home Visit Fee and not against the keepsake cost.

20% Off Additional Product Offer - Terms and Conditions

  • The highest price item purchased is charged at full price
  • The discount applies to orders placed and paid for at an appointment in Mothercare or at a Home Visit on one day
  • Multiple children sharing a product for example a sibling double or a sibling FPS is not an additional product
  • This discount cannot be used in combination with any other offer
  • Offer relates to Memory Makers products only
  • Multiple customers cannot combine to receive the discount. What constitutes a single customer is at the discretion of Memory Makers
  • 20% will be deducted from the total keepsake cost. It will not be deducted from the Home Visit Fee or delivery fee.

10% Off Partners Offer - Terms and Conditions

  • Valid on presentation on product receipt, event ticket or membership card of the brand partner listed in our partners page
  • Not valid in conjunction with any other offer
  • The discount applies to orders placed and paid for at an appointment in Mothercare or at a Home Visit on one day
  • Can only be claimed at the time of the Memory Makers appointment
  • No refunds or cash alternatives
  • 10% will be deducted from the total keepsake cost. It will not be deducted from the Home Visit Fee or delivery fee.